Our Mission to Professionalize the Security Industry

Picture this: a single Security Officer on patrol at a high-stakes site. His presence isn’t just about checking doors and patrolling halls; he’s a symbol of calm and authority, reflecting years of rigorous training and unwavering commitment. 

This scene isn’t fiction; it’s the reality ARDENT envisions for every officer on duty. In a world where security is essential, not just anyone can wear the badge of a protector. Historically, security roles often lacked recognition and structure—until now. 

ARDENT is leading a transformation to elevate security from simple safeguarding to a respected, professional field. With a mission to “professionalize the security and protection industry,” ARDENT is redefining what it means to serve and protect by setting new standards in training, accountability, and respect. 

Here’s how we’re shaping the future of security for both officers and the communities we serve.

Part A – A Vision Beyond Security: The ARDENT Story

ARDENT’s journey began not as a business, but as a vision for a better, more respected industry. Our founder, Darryl M. Johnson, saw the gaps in the security world—where officers were often undervalued and undertrained, and where clients were left with unreliable services. Darryl wanted to change that. With a background in law enforcement, military service, and executive protection, he set out to create a company where officers are not only skilled but are also true professionals who take pride in their roles​​.

This idea blossomed into ARDENT, a company rooted in the values of Passion, Purpose, and Professionalism. Today, these principles drive everything we do. We don’t just provide security; we deliver trust, reliability, and respect through every interaction, every protocol, and every officer on duty​.

Part B – Setting Standards for Professionalism and Accountability

One of the biggest challenges in the security industry has always been maintaining consistent standards. At ARDENT, we’ve tackled this challenge head-on with rigorous expectations for every officer and supervisor, guided by our motto of professionalism. Our officers are trained not just in basic security skills but in areas like communication, emergency response, and customer service, ensuring they can confidently handle any situation​.

1. Uniform and Gear Inspections: Every ARDENT officer is expected to maintain a professional appearance, reflecting our commitment to quality. Field supervisors conduct regular inspections to make sure our officers are always in top form—clean, equipped, and ready for duty. This attention to detail sends a clear message: ARDENT is serious about its mission​.
2. Accountability in Reporting: Our operations team holds officers to high standards when it comes to documentation and reporting. Every incident, shift detail, and patrol log is carefully recorded, reviewed, and reported to ensure complete transparency. By making reporting a central part of our operations, we maintain a culture of accountability and build trust with our clients​.
3. Timeliness and Consistency: Late arrivals or gaps in coverage can mean the difference between safety and vulnerability. That’s why ARDENT monitors attendance closely and trains officers to prioritize punctuality. With a backup pool of trained officers, we’re able to maintain seamless security coverage across all our sites​.

Part C – Advanced Training and Development: Elevating the Role of Security Officers

At ARDENT, we believe that knowledge and skill development are crucial for any officer who aims to be exceptional. Our training goes far beyond what’s typical in the industry. From understanding site-specific Standard Operating Procedures (SOPs) to staying updated on relevant laws, we ensure that every ARDENT officer is fully equipped to perform their duties at the highest level​.

Our officers are trained in:

• De-escalation techniques to handle conflicts calmly and professionally
• Effective communication for better client and community interactions
• First-aid and emergency response to provide immediate help when needed

This comprehensive training is part of our effort to professionalize security work and empower our officers to grow as professionals, not just employees.

Part D – Technology and Innovation: Modernizing Security Operations

Innovation is key to ARDENT’s approach. We use advanced scheduling and reporting tools to streamline our operations, ensuring efficient shift management and timely incident reporting. These systems help us monitor performance and immediately address any issues. By integrating technology, ARDENT improves response times and boosts operational efficiency, making security more reliable and responsive than ever​.

Our investment in technology doesn’t just enhance internal operations—it also helps our clients. With real-time updates and responsive reporting, clients have peace of mind knowing they’re always informed and can trust our team to act swiftly and effectively when situations arise.

Part E – Building a Culture of Respect and Growth

For ARDENT, professionalizing the security industry also means creating a respectful workplace where officers are valued and motivated. We believe that when officers feel respected, they perform better and take pride in their work. From regular check-ins and performance assessments to opportunities for advancement, ARDENT nurtures its officers, supporting their growth and rewarding their contributions.

Our commitment to respect extends to our client relationships. We see clients as partners, working together to build secure environments. This collaborative approach is what sets ARDENT apart, allowing us to provide customized, responsive services that truly meet each client’s unique needs​.

Part F – Looking Ahead: Shaping the Future of Security

As we continue our journey, ARDENT remains committed to setting higher standards and professionalizing the security industry. Every officer, every policy, and every action we take is a step toward a future where security is more than just a service—it’s a respected profession. Whether it’s through better training, innovative practices, or simply treating each officer with the respect they deserve, ARDENT is dedicated to reshaping the security industry one standard at a time.

Join Us on This Journey

If you believe in a future where security stands for trust, professionalism, and respect, ARDENT is the team for you. Together, we’re making a difference—one that is setting the standard for the entire industry. At ARDENT, every officer is a part of this mission, every client a partner, and every day a new opportunity to make the world safer.