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A Real Person Picks Up, Any Hour, Any Day.
Whatever sent you here is already enough to deal with, so this part should be the easy part. Call (954) 787-3700 and you get a person, not a phone tree. If you're planning instead of putting out a fire, the form goes to the same people.
Calls to and from ARDENT Protection may be recorded or monitored for quality and training purposes. By calling us, you consent to that recording. See our Privacy Policy.
Call NowThe Phone Is for Tonight. The Form Is for Planning.
Both land with the same team. We reply to form submissions within one business day, and the phone is answered around the clock, by a person. If it's happening right now, call. If you're working something out, write it down and we'll come back to you with a real answer.
Tell us what you're protecting.
We'll come and look at it, then tell you what it actually needs. No obligation, and no sales sequence afterward.
If the form isn't loading for you, there's still a person on the other end of the phone, around the clock. Give us a call and we'll take it from there.
Call (954) 787-3700We answer the phone around the clock. If it's urgent, call (954) 787-3700 and you'll get a person straight away. Calls may be recorded or monitored for quality and training. By calling, you consent to that recording.
What happens after you send it
Someone from Client Success calls you back. Client Success is the team you can call about anything at all, and we hire them out of customer-service backgrounds rather than sales, so the first conversation is about what you're protecting, not about closing you.
Then we come and walk the property. You can't plan coverage from a floor map, and a provider willing to quote you without seeing the site is telling you something about how much attention it's going to get.
Then a straight answer: what we'd recommend, what it costs, and what the first 30 days look like. If you need less than you were told, that's what we'll say.
Two doors, both good
We reply to form submissions within one business day. The form is the one to use when you want it in writing, when procurement needs a paper trail, or when a considered answer is worth more to you than a fast one.
The phone is the one to use when it's happening now. It's answered around the clock, by a person, so calling (954) 787-3700 gets you an answer in minutes.
"My goal is only to guide you toward a provider you can trust. I'm truly not concerned about it being ARDENT."
Darryl Johnson · Founder & CEOOne number, whatever the reason you're calling. What changes is who it lands with.
Three Teams. None of Them Sell.
The most common complaint about security companies is that nobody answers. It's the last place a good standard goes to die, so we split the job three ways and put a real person behind each one.
Client Success
Your first call, about anything at all. Hired out of customer-service backgrounds rather than sales, because we want people who are good at solving a problem, not closing one.
Operations Leadership
The people who run the coverage in your area. Scheduling, site checks, post orders, incidents, Officer performance. Anything happening on your property right now.
Finance & Admin
Invoices, contracts, certificates of insurance, and the paperwork your procurement team needs. A real person with a real answer, not a portal and a ticket number.
Not sure which one you need?
Call Client Success on (954) 787-3700. They won't sell you anything and they won't pass you around. They'll fix it, or walk you over to the person who can, and stay on it until it's done.
"Ardent protection is a great company and they answering at the right moment when people reach them out."
Where your property sits changes who covers it. It doesn't change who answers.
One Office. Officers Across Florida.
Our office is in Sunrise. Our Officers work the whole state, and each area has a number that reaches the people covering it.
Call your area
Fort LauderdaleBroward County(954) 787-3700 MiamiMiami-Dade County(786) 646-2633 West Palm BeachPalm Beach County(561) 584-8483 OrlandoOrange County(407) 479-4994 TampaHillsborough County(813) 710-6776 JacksonvilleDuval County(904) 618-2343Our office
ARDENT Protection, LLC
4790 Hiatus Rd
Sunrise, FL 33351
Main line: (954) 787-3700
Answered around the clock, by a person.
Licensed & insured in Florida · #B1900411
Veteran-owned and Black-owned business
Protecting Florida since 2020
Those are tracking numbers, not branch offices, and that's on purpose. You get the same company, the same standard, and the same people who answer at 3 a.m., whichever one you dial.
Start With a Phone Call.
One call gets you a person who'll tell you what your property actually needs, including when that's less than someone else told you. And if we're not the right fit for it, we'd rather point you toward a provider who is.